Overlay apps

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Overlay apps

About Us

At Overlay Apps, we're passionate about Salesforce. We know how powerful the platform can be and love helping organizations get more out of their investment. This is why we pour our energy into building intuitive, native and high value solutions that elevate the Salesforce offering and have a measurable impact on Salesforce adoption, productivity and success.

We're very proud of our flagship product Act On It, which we've created to help your teams achieve more with less time and effort. Act On It takes a unique approach to help any organization achieve operational excellence, with ease.

What is Act On It?

Our Story

Hi, I'm James!

I am the founder of Overlay Apps and for the past decade I have thoroughly enjoyed helping businesses get more value out of the Salesforce platform.

Something I've witnessed time and time again are frustrated managers running countless operational reports, searching for overdue tasks, accounts without follow ups, customers left waiting, deals stalling and leads slipping through the cracks. All symptomatic of professionals missing important information and struggling to stay on top of their workload.

This gave me an idea. What if we could assist these professionals in real time? What if Salesforce could keep watch and step in to help teams take action when it matters most? Before it becomes a statistic in a report, an issue, a complaint, a lost lead or a missed opportunity.

Visually I pictured a digital assistant built into the platform … that idea grew into an obsession and that obsession became… Act On It.

James Radcliffe

Founder - Overlay Apps Ltd.

Our services

Basic

Book today and experience the top-notch quality of our service firsthand.

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Standard

We'll help you create a tailor-made solution that's specific to your needs and wants.

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Premium

Our team works around the clock to make sure we deliver on time

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Customer reviews

Emma Corless - Head of Customer Service

⭐⭐⭐⭐⭐

"Save yourself time, money and mental energy with this app! Act on it has transformed my day-day and I’ve gone from multiple manual checks points in my diary to proactively being delivered the information when required.

If you are a team manager in a fast-paced environment or balancing multiple KPIS/focus points I couldn’t recommend AOI any more."

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Sarah McClintock - Salesforce Administrator

⭐⭐⭐⭐⭐

"Act on It has had a massive impact on our organization by helping our service team manage Chatter notifications across multiple cases. Users love the ability to customize how they get notified, and setting up new notifications is easy.

You have built an amazing product, and we’re excited to use Act on It to its full potential!"

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Simon Hatchard - Chief Technology Officer

⭐⭐⭐⭐⭐

"As the digitization of the business has continued we have found ActOnIt to be a massive help. Being able to surface important events to the right person and presenting them with a set of quick, templated actions has meant that we are able to speed up the pipeline for sales and increase service responsiveness.

A huge enabler to digital transformation."

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